Legal notice
Welcome to Moonlit Florals. By accessing or using this website, you agree to comply with and be bound by the following terms and conditions.
Business Information
Moonlit Florals
Australia. NSW ABN -67 576 469 749
For any enquiries, please contact us through our website contact form or customer support email. Hello@moonlitflorals.com
Product Information
We aim to ensure all product descriptions, images, pricing, and availability are accurate. However, slight variations in colour, texture, arrangement, or appearance may occur due to screen settings, handmade styling, supplier changes, or seasonal availability.
All prices listed are in Australian Dollars (AUD).
Orders & Availability
Orders are subject to acceptance and product availability. We reserve the right to cancel or refuse orders where necessary, including pricing errors, stock issues, or suspected fraudulent activity.
Shipping & Processing
Orders are generally processed within 3–4 business days. Shipping times may vary depending on location, courier delays, and seasonal demand.
Customers will receive shipping confirmation once their order has been dispatched.
Returns, Refunds & Consumer Rights
Nothing in these terms excludes or limits your rights under the Australian Consumer Law.
Under Australian Consumer Law, customers are entitled to a replacement, repair, or refund for products that arrive faulty, damaged, or not as described.
We do not provide refunds for:
- Change of mind purchases
- Incorrect customer selections
- Minor variations in colour or appearance shown online
Please contact us within a reasonable timeframe if there is an issue with your order.
Intellectual Property
All content on this website, including images, branding, logos, product descriptions, graphics, and text, is the property of Moonlit Florals and may not be copied, reproduced, or used without written permission.
Website Use
You agree not to misuse this website, attempt unauthorised access, distribute harmful material, or interfere with website functionality.
Privacy
Any personal information collected through this website is handled in accordance with our Privacy Policy and Australian privacy laws.
Limitation of Liability
To the maximum extent permitted by law, Moonlit Florals is not liable for indirect, incidental, or consequential damages arising from the use of this website or purchased products.
Changes to Terms
We reserve the right to update or modify these terms at any time without prior notice. Continued use of the website constitutes acceptance of any updated terms.