Our Commitment to Transparency
At Moonlit Florals, we believe in being open and honest with our customers.
To offer a beautiful and ever-growing collection of products, we work with trusted Australian suppliers and wholesalers. This allows us to bring you a wider selection of quality items while supporting Australian businesses.
How Your Order Is Processed
- Smaller items and products we keep in stock are packed and shipped directly by Moonlit Florals.
- Many of our larger décor pieces, specialty items, and selected collections are ordered from our Australian warehouse partners once your order is placed.
- Because these items are sourced especially for you, dispatch may take a little longer than products we have on hand.
Shipping Timeframes
Our standard processing time is 3–4 business days, although some warehouse-supplied items may require a little extra time before dispatch. Once your order has been shipped, you'll receive tracking details where available.
If your order contains both stocked and warehouse items, they may arrive in separate packages to ensure your items reach you as quickly as possible.
Proudly Australian Sourced
We are proud to source our products from Australian suppliers and wholesalers. While some products may be manufactured overseas, they are supplied through Australian businesses, allowing us to provide reliable service and quality products.
Thank you for supporting Moonlit Florals. Your support helps us continue growing while working with trusted Australian partners to bring you beautiful products for every occasion.